Why is a fresh start so exhilarating?   What is  it about the New Year that brings us all hope and excitement?   I guess the answers don’t really matter as long as the attitude is  there.    This is the time to make promises for a great year.

Therefore I promise to:

- shake off any “hangover” from difficult or tough business during 2009
- reach out to all of my current customers with enthusiasm and gratefulness for their business
- foster an atmosphere of cooperation with my fellow agents - try to make their jobs easier
- keep my desk organized 
- improve on my efficiency and my technical skills  (yikes - that’s a biggy)
- plan to do something good for somebody else

Well - that’s a good start for me.  How about the rest of you?

Best wishes to all for a healthy and prosperous 2010!

Teri